Hospital Guide for International Patients: Sanya Hospital of Traditional Chinese Medicine

1. Hospital Overview

Sanya Hospital of Traditional Chinese Medicine is a Grade A Level 3 TCM hospital, the only National TCM Service Export Base in Hainan, and a key institution for international TCM cooperation. Founded in 1991, we have served international patients since 2002. Over the past 20+ years, we have provided medical care to more than 100,000 patients from over 40 countries. In 2024 alone, we received nearly 7,000 foreign visitors.

Our campus uses Chinese, English, and Russian.

2. Contact & Address

• International Clinic: 0898-31525777 / 0898-31508777 (English & Russian service)
• Main Line: 0898-88222770 / 0898-88275345
• Complaint Hotline (workdays): 0898-88240315
• Complaint Hotline (holidays & nights): 0898-88275345
• Address: No.106 Fenghuang Road, Jiyang District, Sanya (opposite Beauty Crown)
• International Clinic: 4th Floor, Sanya International Friendship TCM Wellness Center
• Physical Examination Center: 2nd Floor
• Website: https://www.syszhy.cn

3. International Clinic Green Channel

• Priority registration, consultation, examination, and pharmacy
• Full escort from check-in to treatment
• Professional Russian interpreters and English-speaking staff
• Quiet, private environment separate from general outpatient areas

International Clinic Service Guide

For international patients visiting Sanya Hospital of Traditional Chinese Medicine, please first go to the 1st floor reception of the International Wellness Center. Our staff will escort you to the 4th floor International Clinic and provide full accompaniment throughout your visit.

Our team will help you select a doctor based on your condition, make an appointment with specialists, and confirm your visit time. We offer a green channel service: priority registration, consultation, examination, and pharmacy.

For physical examinations, you will be guided to the 2nd floor Physical Examination Center of the International Wellness Center with full accompaniment.

4. Preparation & Process

Required documents

• Passport (main ID for registration)
• Visa or residence permit
• Previous medical records (English/Russian recommended)
• International insurance documents

Appointment

• Phone: 0898-31525777 (recommended)
• Walk-in: 1st Floor lobby of International Wellness Center
• Online: WeChat “Sanya Hospital of TCM” or Hainan Smart Hospital APP

Visit flow

Reception → Doctor selection & interpreter → Consultation → Examination → Payment → Medicine & treatment

5. TCM Treatments & Medical Tourism

Core treatments

Acupuncture, Tuina, Moxibustion, Cupping, Herbal Bath, Thunder-fire Moxibustion, Needle Knife, Constitution Assessment.

Wellness Packages

• 7-Day Health Wellness Plan
• 14-Day Chronic Disease Rehabilitation
• Custom Family Wellness Program

Convenience

• 30-day visa-free for 59 countries including Russia
• Hotel & ward accommodation
• Airport pickup service
• Culture experiences: Tai Chi, tea ceremony, herbal identification

6. Payment & Insurance

We accept cash (CNY), Visa/Mastercard, WeChat Pay, and Alipay.

For international insurance claims, please keep: invoice, detailed bill, medical record, diagnosis certificate.

7. Pharmacy & Delivery

• Western Pharmacy: 24 hours
• Herbal medicine: self-prepare, decoction service, hotel delivery, domestic/international shipping

8. Transportation

• Buses: 9, 10, 29, 36, 50, 53, D7
• Taxi: “Sanya TCM Hospital, opposite Beauty Crown”
• Airport: Sanya Phoenix International Airport
• High-speed rail: Sanya Station / Yalong Bay Station

9. Service Hours

• Mon–Fri: 08:00–12:00, 15:00–18:00
• Weekends & Holidays: Internal Medicine, Orthopedics, Acupuncture, Tuina, Surgery, OB/GYN, Pediatrics
• Emergency: 24 hours

10. Tips

• Follow-up visits require registration (no registration fee)
• Blood pressure check for patients ≥35
• Herbal decoction: submit prescription after payment
• Online follow-up available via cloud clinic

Tags:  Sanya Hospital,Sanya Hospital of Traditional Chinese Medicine