The table below provides a brief overview & medical guide of the hospital, which may be outdated. For more detailed and latest information, please visit the hospital's official website or Wechat Official Account.
| Shulan (Hangzhou) Hospital树兰(杭州)医院 | |
|---|---|
| Flowchart Guide | The hospital hasn't released a specific medical guide for International Patients through its official channels. For reference, check the latest articles and general medical guidelines in the right sidebar or below guides compiled by us. |
| Medical Care Guide | International Medical Services Guide 1. Service Overview International Medical Center: As a "Hangzhou International Hospital," Shulan (Hangzhou) Hospital has an international medical service system, providing international standard medical services for foreign patients. Insurance Support: Provides international medical insurance services, supporting direct settlement with multiple international insurance companies. Service Content: Covers general practice outpatient, specialist outpatient (hepatobiliary and pancreatic surgery, infectious diseases, nephrology, oncology, etc.), health checkups, inpatient services, remote consultations, organ transplantation assessment, etc. Provides nationally leading diagnosis and treatment in organ transplantation, critical infection, hepatobiliary and pancreatic tumors, and comprehensive kidney disease treatment. Core Advantages: As the first large private hospital in China certified by JCI 6th Edition, with unique advantages in organ transplantation (liver/kidney/heart/lung), artificial liver support, critical infection rescue, and remote peritoneal dialysis. 2. Appointment Methods International Patient Direct Contact (Recommended) 24-Hour Health Hotline: 400-103-9999 Outpatient Hall: (+86)-0571-56757070 Customer Service Center: (+86)-0571-56757008 Email: Contact through hospital official website Online Public Platforms WeChat Official Account: "Shulan Hangzhou Hospital," "Hangzhou Shulan Hospital" Alipay Homepage (Medical Health - Registration) Zheli Ban APP Hospital Official Website: www.shulanhz.com.cn Mini Program: Shulan Hospital (Internet Hospital) Phone Appointment: 12580 (Zhejiang Mobile), 114 (Zhejiang Telecom) On-site Appointment: Outpatient hall customer service center, self-service machines, inter-visit appointment 3. Required Documents Passport or other valid identification documents. Previous medical records (Chinese-English translation recommended). International insurance card (if applicable, please confirm coverage before visit). 4. Fees and Insurance Fees: International medical services charge according to special needs standards. Insurance: Supports direct settlement with multiple international insurance companies, please confirm coverage before visit. Payment Methods: Cash, bank card, mobile payment. 5. Visit Tips and Campus Information Address: No. 848 Dongxin Road (main campus), No. 836, Gongshu District, Hangzhou. Outpatient Hours: Morning 8:00-12:00, Afternoon 13:30-17:00 (except special experts and evening clinic hours). Emergency Services: 24-hour emergency, phone (+86)-0571-56757047. Fever Clinic: 24-hour service. Appointment Confirmation: After successful appointment, please visit on time, if special circumstances prevent timely visit, please cancel appointment one working day in advance. Language Support: Hospital provides Chinese-English bilingual services, it is recommended to bring your own translator or carry detailed medical records for complex cases. Special Notes: - This service applies to non-emergency appointments. For medical emergencies, please call 120 or go to emergency. - First-time visitors please fill out the "First Visit Patient Information Registration Form." - WeChat Official Account expert outpatient opens three-week appointment slots, other platforms open one-week appointment slots. Transportation: Metro Line 5 Dongxinyuan Station accessible, nearby Dongxin Road intersection bus stop. |
| Articles of the Hospital |
|---|
| General Medical Guide |
1. Hospital Introduction
| Shulan (Hangzhou) Hospital树兰(杭州)医院 | |
|---|---|
| Building | ![]() |
| City | Hangzhou |
| Hospital Grade | Grade 3 Class A |
| Hospital Type | Private |
| Starting Year | 2015 |
| INTL. MEDICAL DEP. | Yes |
| Brief Introduction | Shulan (Hangzhou) Hospital was founded in 2015 by Academician Zheng Shusen, Academician Li Lanjuan, and others as a large comprehensive private hospital. It is also a teaching hospital of Zhejiang University and an affiliated hospital of Zhejiang Shuren University Shulan International Medical School. Upholding the core values of "Protecting Health, Life First" and the mission of "People-Oriented, Great Medical Sincerity," the hospital follows the philosophy of "Three Highs, Four Modernizations, Three Satisfactions," striving to become the most trustworthy medical center in China and worldwide. It is the first large comprehensive private hospital in China to pass JCI 6th Edition accreditation, and passed Grade 3 Class A comprehensive hospital accreditation in 2021, designated as a "Hangzhou International Hospital." The hospital currently operates the Dongxin Road main campus with 1,000 authorized beds and over 1,500 staff members. It has obtained qualifications for four major organ transplantations (liver, kidney, heart, and lung), ranking among national leaders in hepatobiliary and pancreatic surgery, infectious diseases, nephrology, and critical care medicine. |
| Key Specialty | 器官移植(Hepatobiliary and Pancreatic Surgery/Organ Transplantation),感染科(Infectious Diseases),肾脏病科(Nephrology) |
| Specialized Departments | 器官移植中心(Organ Transplant Center),感染科(Infectious Diseases),肾脏病科(Nephrology),重症医学科(Critical Care Medicine),肿瘤内科(Medical Oncology),全科医学科(General Practice),康复医学科(Rehabilitation Medicine),整形美容科(Plastic and Cosmetic Surgery) |
| Contact Number | 24-Hour Health Hotline: 400-103-9999 / Outpatient大厅: (+86)-0571-56757070 / Customer Service Center: (+86)-0571-56757008 / Emergency: (+86)-0571-56757047 / General Practice: (+86)-0571-56757274 / Rehabilitation: (+86)-0571-86297229 |
| Address | No. 848 Dongxin Road (Main Campus), Gongshu District, Hangzhou, Zhejiang No. 836 Dongxin Road, Gongshu District, Hangzhou, Zhejiang |
| Website | http://www.shulanhz.com.cn |
| Note | National Status and International Recognition 1. JCI Pioneer: The first large comprehensive private hospital in China to pass JCI 6th Edition accreditation, passing Grade 3 Class A comprehensive hospital accreditation in 2021. 2. International Hospital: Designated as a "Hangzhou International Hospital" in 2021, a provincial and municipal medical insurance designated unit, national cross-province medical settlement hospital. 3. Organ Transplantation Qualifications: Obtained qualifications for four major organ transplantations (liver, kidney, heart, and lung), and successfully performed four major organ transplantations, one of the few private hospitals in China simultaneously possessing four major organ transplantation qualifications. 4. Research and Teaching: Teaching hospital of Zhejiang University, affiliated hospital of Zhejiang Shuren University Shulan International Medical School, national standardized residency training base (internal medicine, surgery, general practice, radiology, etc.), national drug clinical trial institution. 5. Honors: Rated as "Zhejiang Provincial Top Ten Quality Private Hospitals" for four consecutive years, awarded "Hangzhou Advanced Collective in COVID-19 Response" in 2020, rated as "Top Ten Medical Humanities Brand Hospitals of the Year" in 2022. 6. International Cooperation: Friendly cooperative relationships with UCLA, Harvard Massachusetts General Hospital, Princeton University, University of Hong Kong, Peking Union Medical College Hospital, Macau University of Science and Technology, etc., establishing Shulan International Organ Transplantation Center, Intestinal Fistula and Abdominal Infection Treatment Center, Remote Home Automated Peritoneal Dialysis Center, and other international medical centers. Core Departments and Leadership Advantages 1. Hepatobiliary and Pancreatic Surgery/Organ Transplantation Center: Led by Academician Zheng Shusen, obtained qualifications for four major organ transplantations (liver, kidney, heart, and lung). Nationally leading and internationally advanced in critical complex liver transplantation, living donor liver transplantation, dual adult split liver transplantation, and desensitization treatment for presensitized kidney transplant recipients. Established the Shulan International Organ Transplantation Center. 2. Infectious Diseases/Hepatology and Infectious Diseases: Led by Academician Li Lanjuan, leading in severe infection, sepsis, viral hepatitis, and liver failure. Created the artificial liver support system treatment concept, with rich experience in perioperative infection management for liver transplantation. 3. Nephrology: Leading in end-stage kidney disease replacement therapy, living-related kidney transplantation, blood purification, and peritoneal dialysis. Established the Remote Home Automated Peritoneal Dialysis Center. 4. Critical Care Medicine: Leading in severe acute pancreatitis, severe abdominal infection, and ECMO support, equipped with ECMO and other advanced life support devices. 5. Medical Oncology: Established multidisciplinary comprehensive oncology treatment models, leading in solid tumor chemotherapy, targeted therapy, and immunotherapy. 6. General Practice: Established in 2022, focusing on multimorbidity, chronic disease management, with physical examination report interpretation and diagnosis and treatment of undifferentiated diseases such as edema, weight loss, and fatigue as characteristics. 7. Rehabilitation Medicine: Integrating medical care, rehabilitation, and nursing, equipped with German MOTOM bedside intelligent rehabilitation training systems, American DJO dysphagia treatment devices, and other advanced equipment, conducting neurological rehabilitation, fracture rehabilitation, and critical care rehabilitation. 8. Plastic and Cosmetic Surgery: Conducting over 120 projects and techniques including eye, nose, and facial contouring, facial profile shaping, skin beauty injections, scar repair, breast shaping, and body contouring. |
| Articles of the Hospital |
|---|
| General Medical Guide |
2. Medical Care Guide
| Shulan (Hangzhou) Hospital树兰(杭州)医院 | |
| Flowchart Guide | The hospital hasn't released a specific medical guide for International Patients through its official channels. For reference, check the latest articles and general medical guidelines in the right sidebar or below guides compiled by us. |
| Medical Care Guide | International Medical Services Guide 1. Service Overview International Medical Center: As a "Hangzhou International Hospital," Shulan (Hangzhou) Hospital has an international medical service system, providing international standard medical services for foreign patients. Insurance Support: Provides international medical insurance services, supporting direct settlement with multiple international insurance companies. Service Content: Covers general practice outpatient, specialist outpatient (hepatobiliary and pancreatic surgery, infectious diseases, nephrology, oncology, etc.), health checkups, inpatient services, remote consultations, organ transplantation assessment, etc. Provides nationally leading diagnosis and treatment in organ transplantation, critical infection, hepatobiliary and pancreatic tumors, and comprehensive kidney disease treatment. Core Advantages: As the first large private hospital in China certified by JCI 6th Edition, with unique advantages in organ transplantation (liver/kidney/heart/lung), artificial liver support, critical infection rescue, and remote peritoneal dialysis. 2. Appointment Methods International Patient Direct Contact (Recommended) 24-Hour Health Hotline: 400-103-9999 Outpatient Hall: (+86)-0571-56757070 Customer Service Center: (+86)-0571-56757008 Email: Contact through hospital official website Online Public Platforms WeChat Official Account: "Shulan Hangzhou Hospital," "Hangzhou Shulan Hospital" Alipay Homepage (Medical Health - Registration) Zheli Ban APP Hospital Official Website: www.shulanhz.com.cn Mini Program: Shulan Hospital (Internet Hospital) Phone Appointment: 12580 (Zhejiang Mobile), 114 (Zhejiang Telecom) On-site Appointment: Outpatient hall customer service center, self-service machines, inter-visit appointment 3. Required Documents Passport or other valid identification documents. Previous medical records (Chinese-English translation recommended). International insurance card (if applicable, please confirm coverage before visit). 4. Fees and Insurance Fees: International medical services charge according to special needs standards. Insurance: Supports direct settlement with multiple international insurance companies, please confirm coverage before visit. Payment Methods: Cash, bank card, mobile payment. 5. Visit Tips and Campus Information Address: No. 848 Dongxin Road (main campus), No. 836, Gongshu District, Hangzhou. Outpatient Hours: Morning 8:00-12:00, Afternoon 13:30-17:00 (except special experts and evening clinic hours). Emergency Services: 24-hour emergency, phone (+86)-0571-56757047. Fever Clinic: 24-hour service. Appointment Confirmation: After successful appointment, please visit on time, if special circumstances prevent timely visit, please cancel appointment one working day in advance. Language Support: Hospital provides Chinese-English bilingual services, it is recommended to bring your own translator or carry detailed medical records for complex cases. Special Notes: - This service applies to non-emergency appointments. For medical emergencies, please call 120 or go to emergency. - First-time visitors please fill out the "First Visit Patient Information Registration Form." - WeChat Official Account expert outpatient opens three-week appointment slots, other platforms open one-week appointment slots. Transportation: Metro Line 5 Dongxinyuan Station accessible, nearby Dongxin Road intersection bus stop. |
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