Hospital Introduction & Medical Care Guide

The table below provides a brief overview & medical guide of the hospital, which may be outdated. For more detailed and latest information, please visit the hospital's official website or Wechat Official Account.

Zhejiang Hospital浙江医院
Flowchart Guide

The hospital hasn't released a specific medical guide for International Patients through its official channels. For reference, check the latest articles and general medical guidelines in the right sidebar or below guides compiled by us.

Medical Care GuideInternational Medical Services Guide
1. Service Overview
International Medical Center: As the first foreign-related medical designated hospital in Zhejiang Province, Zhejiang Hospital has long provided international medical services for foreign patients. The International Medical Center is located in Area E (Area 5) on the 2nd floor of the outpatient building at Lingyin Campus, providing one-stop foreign-related medical services for foreign patients.
Insurance Support: Has signed direct settlement agreements with over 30 global health insurance companies (such as Bupa, Cigna, Aetna, etc.), supporting insurance direct payment.
Service Content: Covers general practice outpatient, specialist outpatient, health checkups, inpatient services (VIP wards), Chinese-English medical reports, priority arrangement for large examinations, etc. Provides high-quality diagnosis and treatment in geriatrics, cardiovascular intervention, critical care rescue, comprehensive oncology, and rehabilitation medicine.
Core Advantages: As a pioneer in foreign-related medical services in Zhejiang Province, with unique advantages in comprehensive management of geriatric syndromes, precision diagnosis and treatment of cardiovascular and cerebrovascular diseases, and critical infection rescue.

2. Appointment Methods
International Patient Direct Contact (Recommended)
International Medical Center Phone: (+86)-0571-87377955
24-Hour English Hotline: (+86)-571-88072705
WeChat: anchorhealth (Anchor Health International Medical)
Email: zjyyhz@126.com
Language Services (if translation assistance needed)
Volunteer Contact: +86 17758039660
Language Service Companies: +86 18501656299 / +86 18792504263 / +86 17782532193
Online Public Platforms
WeChat Official Account: "Zhejiang Hospital" (Subscription/Service Account)
Alipay Zhejiang Hospital Mini Program
Zheli Ban APP
Zhejiang Health Navigation APP
Phone Appointment: 114, 116114, 12580, 96365

3. Required Documents
Passport, visa, or other valid identification documents.
Previous medical records (Chinese-English translation recommended).
International insurance card (if applicable, please confirm coverage before visit).

4. Fees and Insurance
Fees: International Medical Center charges according to special needs standards, providing English invoices.
Insurance Direct Payment: Present insurance card at front desk and fill out claim form, after visit doctor signs for confirmation, front desk settles.
Payment Methods: Cash, bank card, mobile payment.

5. Visit Tips and Campus Information
Campus Distribution:
Lingyin Campus: International Medical Center located in Area E (Area 5) on 2nd floor of outpatient building, featuring "healthcare + medical care + rehabilitation," No. 12 Lingyin Road, Xihu District, Hangzhou (adjacent to West Lake and Botanical Garden).
Sandun Campus (Zhejiang Provincial Geriatric Medical Center): Featuring geriatrics, No. 1229 Gudun Road, Xihu District, Hangzhou.
Appointment Confirmation: Please confirm specific visit campus when booking, different campuses have different department settings.
Language Support: International Medical Center provides Chinese-English bilingual services, equipped with professional medical English translators. It is recommended to bring your own translator or carry detailed medical records for complex cases.
Featured Services: Provides Chinese-English medical reports, priority arrangement for large medical equipment examinations, VIP inpatient wards.
Special Notes: The hospital features geriatrics and cadre healthcare, with rich experience in comprehensive assessment and multidisciplinary management of geriatric patients.
Articles of the Hospital
General Medical Guide
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