The table below provides a brief overview & medical guide of the hospital, which may be outdated. For more detailed and latest information, please visit the hospital’s official website or Wechat Official Account.
| Peking Union Medical College Hospital北京协和医院 | |
| Flowchart Guide |  |
| Appointment via Wechat | Note:Scan the QR Code with Wechat, and then follow the instructions according to the pics.     |
| Medical Care Guide | Dear Sir/Madam, The International Medical Services (IMS) of Peking Union Medical College Hospital (PUMCH) is dedicated to providing high-quality medical services to international patients who work, study, travel or live in China. Our service has gained recognition from international communities and foreign embassies. For International patients, we provide online booking on the English website；Or welcome to download PUMCH bilingual APP to make an appointment. We offer 24 hr Emergency service to prioritize your care. Please feel free to contact us if you have any questions. * Introduction of Specialties IMS of Dongdan Campus: - IMS of Dongdan Campus has an independent outpatient department, an independent emergency department, and separate wards including more than 200 single rooms and suites. The outpatient department comprises more than 30 clinical specialties, including internal medicine, surgery, gynecology and obstetrics, pediatrics, ENT (ear, nose and throat), stomatology, etc. The special outpatient services are provided by authoritative experts through one-to-one in-depth consultation with patients. Almost all the departments of difficult disease consultation, cardiology, rheumatology and immunology, gastroenterology and many others are at the top level in China. At the same time, it provides a number of special services such as vaccinations, inpatient physical examinations, health management, painless endoscopy, direct billing services for patients with commercial insurance, etc. IMS of Xidan Campus: - The Gynecological Endocrinology and Reproduction Center, Cosmetic Medicine Center, Breast Surgery Center, Stomatology Center, and Health Management Center are the five featured centers of IMS of Xidan Campus. Opening Hours: Outpatient Clinic: Monday to Friday, 8:00 AM – 5:00 PM Evening Clinic: Monday to Thursday, 5:00 PM – 7:00 PM Weekend Clinic: Saturday & Sunday, 8:00 AM – 12:00 PM International Medical Department Emergency: 24/7 Appointment Hotline: Monday to Friday, 8:00 AM – 5:00 PM |
| Supported Languages | English, Japanese, French, Korean, Russian, German |
| Contact Information | International patients line: 010-69156699-2 ====================================== 通信地址：北京市东城区帅府园一号 北京协和医院 国际医疗部 联系电话：010-69156699 邮箱地址：ims@pumch.cn Corresponding Address: International Medical Services, Peking Union Medical College Hospital, NO.1 Shuaifuyuan, Dongcheng District, Beijing, 100730 Phone Number: 010-69156699 E-mail Address: ims@pumch.cn IMS Official Website: ims.pumch.cn * Via Telephone: - Dongdan Campus: (+8610) 69156699, press 2 for English services - Xidan Campus: (+8610) 66016199 * IMS of Dongdan Campus: - IMS of Dongdan Campus has an independent outpatient department, an independent emergency department, and separate wards including more than 200 single rooms and suites. The outpatient department comprises more than 30 clinical specialties, including internal medicine, surgery, gynecology and obstetrics, pediatrics, ENT (ear, nose and throat), stomatology, etc. The special outpatient services are provided by authoritative experts through one-to-one in-depth consultation with patients. Almost all the departments of difficult disease consultation, cardiology, rheumatology and immunology, gastroenterology and many others are at the top level in China. At the same time, it provides a number of special services such as vaccinations, inpatient physical examinations, health management, painless endoscopy, direct billing services for patients with commercial insurance, etc. - IMS of Xidan Campus:The Gynecological Endocrinology and Reproduction Center, Cosmetic Medicine Center, Breast Surgery Center, Stomatology Center, and Health Management Center are the five featured centers of IMS of Xidan Campus. The 24-hour free telephone translation service is also available. |
| Notes | Official hospital sources provided the above information. Our platform researched and compiled the details below to offer supplemental insights. While we maintain consistency, always defer to official hospital channels as the authoritative source if discrepancies arise. ----------------------------1. International Medical Services The International Medical Services of Peking Union Medical College Hospital (Dongdan Campus) provides Chinese and English bilingual services specifically for foreign patients, covering the entire process of outpatient, emergency, and inpatient services. Its English official website and APP interface support online appointments and offer the following services: - 24-hour Emergency Service: Open around the clock, giving priority to handling sudden illnesses. - Multilingual Support: Doctors and nurses can communicate in English. For some complex cases, translation services can be reserved in advance. - Special Services: Special expert outpatient services, direct payment of commercial insurance (such as Bupa, Allianz, etc.), painless gastroscopy and colonoscopy, etc. - Official Website Entrance: ims.pumch.cn (English official website of the International Medical Services) 2. Appointment and Registration Methods (1) Registration via the Official Peking Union Medical College Hospital APP (Recommended) Steps: - Download the "Peking Union Medical College Hospital" APP from the app store → Switch to the English interface of the "International Medical Services" (Dongdan Campus). - Select the department (covering more than 30 clinical specialties) → Register with your real name according to your passport information → Make an appointment for registration (you need to fill in your name, passport number, insurance card number, etc.). - The registration fee can be paid by credit card, Alipay, or WeChat Pay. - Release Time of Available Appointments: The appointment slots for the 7th day are released at 4 pm every day (for example, the appointment slots for the next Monday are released at 16:00 on Monday). (2) Telephone Appointment - International Patient Hotline: 010-69156699-2 (English service, 8:00-17:00 on working days). - Information to be Provided: A brief overview of the illness, the department, the doctor's name, the appointment time, the passport number, and the contact information. (3) Registration via Self-service Machines - Self-service machines are available on each floor of the outpatient department of the International Medical Services at the Dongdan Campus. You can directly register for the remaining appointment slots of the day by using your passport or the QR code generated by the APP. 3. Documents Required for Foreign Patients - The original passport and a copy of the visa page. - Previous medical records (it is recommended to translate them into English or Chinese). - International commercial insurance card (if using the direct payment service). 4. Fees and Insurance - Self-payment Standard: The fees of the International Medical Services are higher than those of the general outpatient department. For specific prices, please refer to the information published on the official website. - Direct Insurance Payment: It supports high-end medical insurance policies such as Bupa and Allianz. The hospital will directly settle the payment after the visit. 5.Emergency Services Dongdan Campus: Emergency services are offered 24/7, 365 days a year. Emergency hotline: (+8610) 69155288 Xidan Campus: No emergency service available 1. 国际医疗部（International Medical Services） 北京协和医院国际医疗部（东单院区）专门为外籍患者提供中英文双语服务，覆盖门诊、急诊、住院等全流程。其英文版官网和APP界面支持线上预约，并提供以下服务： • 24小时急诊 ：全天候开放，优先处理突发疾病。 • 多语种支持 ：医生和护士可英语沟通，部分复杂病例可提前预约翻译。 • 特色服务 ：特约专家门诊、商业保险直付（如保柏、安联等）、无痛胃肠镜等。 • 官网入口 ： ims.pumch.cn（国际医疗部英文官网） 2. 预约挂号方式 （1）协和官方APP挂号（推荐） 步骤 ： 应用商店下载“北京协和医院”APP → 切换至“国际医疗部”英文界面（东单院区）。 选择科室（覆盖30+临床专科）→ 按护照信息实名注册 → 预约挂号（需填写姓名、护照号、保险卡号等）。 挂号费支持信用卡、支付宝或微信支付。 • 放号时间 ：每天下午4点开放第7天的号源（例如：周一16:00放下周一的号）。 （2）电话预约 • 国际患者专线 ：010-69156699-2（英文服务，工作日8:00-17:00）。 • 需提供信息 ：病情概述、科室、医生姓名、预约时间、护照号及联系方式。 （3）自助机挂号 东单院区国际医疗部门诊各层设有自助机，凭护照或APP生成的二维码可直接挂号当日剩余号源。 3. 外籍患者所需材料 护照原件及签证页复印件。 既往病历（建议翻译成英文或中文）。 国际商业保险卡（如使用直付服务）。 4. 费用与保险 • 自费标准 ：国际医疗部费用高于普通门诊，具体价格见官网公示。 • 保险直付 ：支持保柏、安联等高端医疗险，就诊后由医院直接结算。 |
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